Everything you need before your first visit.

We are out of network with every commercial plan, and that is deliberate: it is what lets us post honest prices and get you scheduled quickly. You pay the posted price up front at the time of service. If your plan has out-of-network benefits, we provide an itemized superbill and can file the out-of-network claim on your behalf, though reimbursement is not guaranteed. If you have Medicare, tell us before you book and we will work your price out with you directly.

That depends entirely on your plan. If your plan has out-of-network benefits, you can submit the itemized superbill we provide and any reimbursement goes directly to you. Health-share members can usually submit the same superbill for eligible cost sharing. HSA and FSA funds can typically be used for our services as well. We give you accurate documentation, but the reimbursement decision belongs to your plan, so we cannot guarantee what they will pay.

No. You see the price before you book, you pay one all-in price at the time of service, and that is the end of it. No facility fees showing up weeks later, no separate invoices, no out-of-network shocks in the mail. What you agree to is what you pay.

Your visit price covers your time with the provider and the evaluation itself. Procedures, imaging, injections, and treatments are priced separately and always quoted before you proceed. Surgical bundles wrap the major components of a procedure into one transparent price. When you request a surgery quote, we spell out exactly what is and is not included so there is nothing to guess.

Days, not months. Being out of network means we skip the bottleneck. New patients are typically seen quickly, and we offer in-person, mobile, and virtual options so you can choose the fastest path for you. Call or text 803.220.4207 and we will find you the soonest opening.

We have you covered in-house. Our clinic offers in-office imaging, so many patients get answers the same day rather than being sent elsewhere. Casting, splinting, and DME are available when you need them and are priced transparently, with the cost explained before anything is done.

Yes. We accept all major credit and debit cards, plus HSA and FSA cards for eligible services, through secure checkout. Our own plan is a deposit at booking plus three equal monthly payments, with no interest and no fees. Third-party financing options are also available if you need longer. Any financing amount is based on the JOI price you were quoted, never on a billed charge or an expected reimbursement.

Absolutely. A second opinion is one of the most common reasons people come to us, and you do not need a referral. You can meet Dr. Smith virtually with a Second Opinion virtual visit (30 minutes, $350), bring your imaging and records, and get a clear, unbiased read on your options. Prefer in person or want us to come to you? In-clinic and mobile visits are available too.

When it fits your injury, we use bio-integrative, metal-less fixation made from the same minerals your bones are already built from. It holds your repair from day one, and is replaced by your own bone over time, when clinically appropriate. It is not the right choice for every repair. We recommend it only when it is the right tool for your case. Ask whether you are a candidate when you book.

Yes. We welcome patients who travel to us from anywhere, and our team helps coordinate the details. One thing to know up front: virtual visits and telehealth follow-up are only available where Dr. Smith is licensed, which is South Carolina, North Carolina, Michigan and Wyoming. If you are outside those states, we can still see you in person in Fort Mill. Many patients send their records and imaging ahead, travel in for an in-person pre-op exam the day before an outpatient surgery at our partner surgery center, and arrange follow-up from there.